FAQs

1) How will the Serama chickens be shipped?

Our birds are sent USPS Express in new, approved boxes, with food and water, within the continental United States. Unfortunately, according to US postal regulations, we cannot ship birds or eggs outside of the United States.

2) When will my Seramas arrive?

They usually arrive in one to two days and you can use the US Post Office’s site to get an estimate of time. However, even though the birds are sent Express, there have been occasions where the birds took 2 days to arrive when the P.O. site said Overnight delivery, and 3 days when the site said 2 days. This is why we only ship birds out on Mondays and Tuesdays. Our postmaster has informed us that with live birds, there really is no guarantee as to when they may arrive – even though they are shipped Express. A package containing live birds is only eligible for a postage refund if it has taken longer than 3 days to arrive. The reasons behind this are covered in our blog post about this topic. That being said, most of the time, the stated delivery times are fairly accurate.

3) What should I do when my Seramas arrive?

Obviously, the birds will be a little stressed so they should be placed in a quite environment with fresh water and food. We recommend keeping them in quarantine for 30 days so that they can adjust to their new surroundings and this also acts as a safeguard against spreading any germs or parasites to your existing flock. This is standard practice in the poultry world for anyone who buys live animals.

4) What happens if my Serama gets sick or dies?

Unfortunately, we cannot guarantee the health and safety of the birds after they leave our farm. Our chickens are always treated as our pets, and are sometimes considered spoiled, by some standards! They are fed the highest quality grains, fresh vegetation and pure clean water daily. Each bird is offered grit, oyster shell and yogurt to aid in digestion and strengthen their egg shells. Organic apple cider vinegar is provided frequently to control parasites as well as deliver a wide variety of health benefits naturally. We treat them for worms and parasites on a quarterly basis.

My birds are given adequate space to free-range and have weather-proof housing at all times. Their coop has multiple fans in the summertime, and electric heat in the wintertime, as well as supplemental lighting.

That being said, these are live animals and even given the best of care, there is no guarantee that we can make concerning their longevity and future health. Those factors are just out of our control.